01
Casual dining chain
+33% direct-channel orders within 90 days.
Industries
Three channels. One member. One conversation.
AI loyalty for restaurants and dining brands. Unified loyalty across dine-in, delivery and takeaway. WhatsApp ordering and table-side rewards.
Section 01
The thesis
The problem
Dine-in regulars vs delivery regulars vs takeaway regulars are tracked as three different people. Cross-channel loyalty is impossible. Restaurants over-spend on aggregator commissions and under-invest in direct channels.
The Fundle approach
Fundle unifies all three channels into one member profile, runs WhatsApp-first ordering for direct channel growth, and provides table-side staff with member context at POS.
Section 02
The capabilities
Everything you need — native, not stitched together.
01
Channel unification (dine-in/delivery/takeaway)
02
WhatsApp ordering bot
03
Table-side member lookup
04
Aggregator switch nudge
05
Daypart campaigns
In production
Use cases
What it looks like when this runs in production.
·+33% direct orders
·-22% aggregator share
Questions
Most asked
The questions enterprise loyalty teams ask first.
Can table-side staff see member context?
Yes — POS integration shows tier, recent orders and preferences without compromising privacy.
Continue exploring
Next step
Ready to see Fundle in action?
A 30-minute working session with a Fundle loyalty strategist and a solutions engineer — tailored to your brand or mall.