Industry Solution · Hotels & Hospitality

Hotels & Hospitality

Fundle unifies the guest record across every property service — rooms, F&B, spa, banquet — and orchestrates direct-booking loyalty over WhatsApp.

Section 01

The challenge

Hotels rely heavily on OTAs, struggle to build direct guest relationships across rooms, F&B and spa, and miss revenue from long-stay loyalty.

Fundle unifies the guest record across every property service — rooms, F&B, spa, banquet — and orchestrates direct-booking loyalty over WhatsApp.

Section 02

Value delivered

What Fundle ships for hotels & hospitality.

01

Unified guest profile across rooms, F&B and spa

02

Direct-booking incentive engine

03

WhatsApp concierge journeys

04

Tiered loyalty with stay-based earn / burn

05

Group-property coalition rewards

Section 03

Business outcomes

The numbers that move the operating committee.

01

Direct booking share lifts by 30–40%

02

OTA dependency reduces materially

03

F&B attach rate grows for loyalty guests

04

Long-stay segment retention improves

Get started

Bring Fundle to hotels & hospitality.

A working session with the Fundle team \u2014 tailored for your sector\u2019s specific operating constraints.

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