01
F&B chain
Reduced send-volume 40%, lifted engagement 22% by replacing 4 batch sends with 1 omnichannel journey.
Solutions
Stop running 5 channel teams. Run one journey.
Unified omnichannel engagement across WhatsApp, SMS, RCS, Email, Push, in-app and in-store digital. Loyalty-aware messaging on every channel.
Section 01
The thesis
The problem
Most retail teams have separate vendors and separate workflows for WhatsApp, SMS, Email and Push. The result: a member gets the same offer 4 times in 4 channels, or hears nothing because no one's sure who sent what.
The Fundle approach
Fundle orchestrates every channel through one journey builder. AI arbitration picks the right channel per member, opt-out is unified across channels, and every message is loyalty-aware.
Section 02
The capabilities
Everything you need — native, not stitched together.
01
One journey builder, all channels
02
AI channel arbitration
03
Unified opt-out ledger
04
Loyalty-aware messaging
In production
Use cases
What it looks like when this runs in production.
·-40% send volume
·+22% engagement
·-25% opt-outs
Questions
Most asked
The questions enterprise loyalty teams ask first.
Can we keep our existing email vendor?
Yes — Fundle plugs into SendGrid, Resend, Mailgun, AWS SES. But most teams consolidate after 90 days.
Continue exploring
Next step
Ready to see Fundle in action?
A 30-minute working session with a Fundle loyalty strategist and a solutions engineer — tailored to your brand or mall.