Fundle.AI – Converting Audiences into Monetizable Consumers

INTEGRATED Platform for Mall Automation

Fundle is an AI-powered platform designed to streamline and enhance all aspects of mall management, including leasing, retailer sales reporting, facility management, loyalty and marketing communications, Space on hire (SOH), security management

UNIFIED VIEW – ONE DASHBOARD DIGITIZING MALL PROCESSES

A unified and integrated platform for mall management ensures seamless coordination across operations like leasing, sales tracking, facility management, marketing, and security, offering real-time insights and automation.

We are driven by :
Vision – To become Global Leader in Mall SAAS Solutions
Mission – Drive business efficiency and maximize revenue for our Partners

Strategies
– Fundle Unified B2b and B2c Platform
– Building Communities and
Nurturing Mutually
Beneficial Alliances


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End to End Automation of Business at Malls…

Create ever-lasting customer relationships with personalized omnichannel loyalty programs and boost acquisition, engagement, and retention effectively


How we’re different

One Powerful SaaS Platform to Digitize & Streamline Mall Operations

Enhanced Efficiency
IMS enables seamless coordination between different operational areas, optimizing resource allocation and reducing redundant efforts.

Improved Customer Satisfaction
By integrating various management systems, malls can provide a more streamlined a n d personalized experience
for customers, leading to higher satisfaction levels.

Streamlined Processes
IMS simplifies complex processes, such as sales, leasing, and complaint management, resulting in faster and more efficient operations .

Data – Driven Decision Making
Integrated systems facilitate the collection and analysis of comprehensive data, empowering mall management to make informed decisions and implement targeted improvements.


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Our services

One Unified Platform to Strategies & Drive

– Automated Daily Sales Tracking
● Multiple Approaches to Fetch Tenant Sales Data
● Grant e-Permits to Vendors
● Get Proof of Movement with Live Video Feed
● In-Mall Points & Store Specific QR Codes
● Retailer Satisfaction Index
● Customer Satisfaction Index
● Multiple POS Systems Integration
● Capture DSR from all Retail Stores
● Completely Automated & Real-Time Dashboards
● Perform On-Time Billing to tenants whether they are on Rev Share, Rent Only or Hybrid
● Measure Tenant-Wise Performance

– Leasing & SOH
● Leasing Management Module
● Calculate Optimum Rents based on Tenant Wise Sales Data
● Accelerate Security with Digitized Reports of your Facility
● Online SOH Management
● Tenant mix strategy
● Space utilization
● Lease agreement tracking
● Easy tenant onboarding
● Real Time occupancy tracking
● Automated lease renewals
● Efficient communication
● Online booking system

– Loyalty Marketing & Rewards Management
● Capturing Footfalls at the Mall
● Identifying Loyal & Potential Repeats
● Campaign Management for Retargeting
● Loyalty Analytics & ROI Dashboards
● Rewards Engine & Offer Sourcing

– Facility Management
● Grant e-Permits to Vendors
● Get Proof of Movement with Live Video Feed
● In-Mall Points & Store Specific QR Codes
● Retailer Satisfaction Index
● Customer Satisfaction Index

– Fundle Connect – Social App for Malls
● View Malls, Brands & Events Listing
● Mall-Wise Member Loyalty Engine Integration
● Reward Offers / Deals / Ads on New Launches
● Mall Gift Cards / Events / Movie Ticket Payments
● Wayfinding QR
● Gamification / Raffles
● Community Groups
● Food-Court Ordering Automation
● Parking Subscription
• View City-Wise Malls, Brands & Events Listing
• Mall-Wise Member Profile & Loyalty Engine Integration
• Pay By Points for Transactions in the Mall at Partner Touchpoints
• Hot Deals / Banner Ads Promotions in the App
• Gift Voucher / Events / Movie Ticket Bookings
• Community Groups such as Sports Enthusiasts, Foodies etc
• Pre-Paid Membership Packages for Members to get special
Discounts & Privileges at partner retail stores

– 3rd Party IOT
● HRMS
● Parking Integration ● ERP
● All Energy IOT Platforms Dashboard
● Keep energy & consumables consumption in-check
● Building Management Systems

– Table Ordering
● Reduced wait times
● Increased order accuracy

– Ticket & Complaint Management
● Centralised tracking systme
● Faster resolution time
● Improved customer satisfaction
● Seamless Complaint Logging
● Efficient Complaint Resolution
● Analytics and Reporting
● Customer Engagement

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Customer Rewards Cloud (CRC)

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Loyalty & Business Intelligence (LBI)

Enhances customer retention, Acquisition, Engagement and drive informed decision-making.
> Increase customer retention
> Enhanced shopping experience
> Personalised marketing

Data Analytics Manager (DAM)

Analyzes customer data to optimize engagement, personalize rewards, and improve program performance, using insights to drive customer retention and business growth.

> Customer segmentation
> Purchase analysis
> Campaign performance

Rewards Store

Enable personalized rewards, targeted marketing, and strategic resource allocation, leading to higher engagement, improved satisfaction, and better ROI.

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Trusted by the best

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How we deliver results

By implementing Integrated Mall metrics that drive customer engagement, retention, and increased revenue through tailored incentives.

LEASING

Easy Tenant Onboarding
Real-time Occupancy Tracking
Automated Lease Renewals
Efficient Communication
View real-time occupancy status.
View live store sales consumption.
Integrate with existing systems to monitor
ADSR, footfall, BMS, manpower, BIM
Parking etc.
View billing, collections, utilities
consumption – All under a single holistic
view.
Gain operational insights & make informed
decisions.
Sustainability dashboard

ADSR

Trend Analysis
Real-time Sales Data
Revenue Forecasting
Improved accuracy
Enhanced Reporting

LOYALTY PROGRAM

Rewards Engine
Customer Feedback & NPS
OmniChannel Mall Loyalty Program
Campaign Management & ROI
Rewards Microsite & Member Interfacing App
Real Time CRM & Analytics Dashboards
Personalized Rewards
Multi-Channel Integration
Real-Time Analytics
Customizable Tiers
Easy Setup and Management
Gamification

SOH

Online booking system
View reservations online
Live occupancy status
3D View of Mall
Accurately locate SOH
Unit wise historic reports

REWARDS PROGRAM

FUNDLE will manage the rewards program of mall to drive customer acquisition, Engagement & Retention

FACILITY MANAGEMENT

Daily operations of a shopping mall, ensuring everything runs smoothly

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Customer Loyalty
Industry Segments

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We made CX solutions for Industries

Fundle enable brands offer a seamless and unified experience to all malls and its customers that can be customized as per unique industry needs


Find out more

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Team Section

Our Leaders

With over 50+ years of combined experience. We’ve got a well seasoned team at helm.


Meet the team

Ready to grow your business? Get in touch.


Contact Us

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