Enterprise AI · Retail & Malls · Édition 2026
The AI Operating System for
modern retail and mall enterprises.
Connect customer intelligence, marketing, commerce, stores, tenants, properties and operations through one intelligent enterprise platform.
Retail enterprise
- Stores
- E-commerce
- Marketplaces
- MBO network
- Customers
- Marketing channels
- Social platforms
Fundle Brain
The intelligence layer
- Enterprise data
- Domain AI models
- Specialised agents
- Workflow execution
- Continuous learning
Mall enterprise
- Tenants
- Visitors
- Property operations
- Advertising assets
- Loyalty & concierge
- Sales analytics
- Facility & leasing
SECTION · 02
Choose your AI operating system
Two connected platforms. One intelligence layer.
Fundle Retail AI
Build a connected retail growth engine.
Connect customer acquisition, loyalty, commerce, marketplaces, multi-brand outlets, social media, content and organic growth through one AI-driven operating layer.
Explore Retail AIFundle Mall AI
Run an intelligent mall ecosystem.
Connect tenant sales, visitor engagement, property operations, advertising, loyalty and management intelligence through one mall operating system.
Explore Mall AISECTION · 03
One intelligence layer
From fragmented systems to coordinated intelligence.
Enterprise systems
Unified enterprise intelligence
Segmentation · prediction · anomaly detection · next-best-action
Domain agents · orchestrated
Task routing · human approvals · memory · audit trail
Business actions & outcomes
Personalised campaigns launched
Marketplace deductions detected
Store recommendations delivered
Missing tenant sales chased
Property tickets triaged
Content produced across channels
Executive briefs generated
SECTION · 04
Retail AI Flywheel
Eight coordinated stages. One growth engine.
Stage · Acquire
Acquire intelligently.
Connected modules that power this stage. Every action feeds the intelligence layer and strengthens every other stage in the flywheel.
SECTION · 05
Mall AI Operating System
Every stakeholder. Every operation. One connected mall.
Module · ADSR & Sales Intelligence
ADSR & Sales Intelligence
Automated Daily Sales Reporting · POS + portal + file capture · like-for-like · trading density.
Key users
Mall management · Tenants · Property teams
Business outcome
Higher sales compliance · management visibility · lower operational leakage
SECTION · 06
Intelligence that acts
Fundle Brain does not stop at insights.
STEP · 01
Detect
Continuous signal capture across every enterprise system.
STEP · 02
Analyse
Domain-specific models interpret behaviour, sales, tenants, campaigns.
STEP · 03
Predict
Cohort risk · category growth · demand forecast · churn windows.
STEP · 04
Recommend
Next-best action for a customer, tenant, campaign, or store.
STEP · 05
Execute
AI agents launch campaigns, trigger workflows, notify humans for approval.
STEP · 06
Learn
Every outcome retrains the intelligence layer.
Retail example
Detect a customer cohort at risk of churn → recommend a personalised retention campaign → generate copy and creative → select the right channel → launch → measure incremental revenue → feed back into the intelligence layer.
Mall example
Detect a tenant with declining like-for-like sales → alert the mall CEO → recommend a co-funded campaign → secure tenant approval → execute across social + WhatsApp + on-site → measure footfall + sales lift.
SECTION · 07
Enterprise AI agents
Domain agents built around real enterprise workflows.
Agent
Loyalty Agent
Manages tiers, rewards logic, redemption journeys and personalisation.
Agent
Campaign Agent
Plans, builds and executes retention and acquisition campaigns end-to-end.
Agent
Analytics Agent
Answers business questions in natural language over the enterprise data.
Agent
Lead Agent
Qualifies inbound leads, routes to stores, drives WhatsApp follow-ups.
Agent
Commerce Agent
Runs e-commerce merchandising, personalised recos and cart recovery.
Agent
Marketplace Agent
Detects deductions, reconciles settlements, flags SKU anomalies.
Agent
MBO Agent
Monitors outlets for stock-outs, sales dips and inactive channels.
Agent
Social Agent
Plans content, drafts copy, publishes across channels, responds to comments.
Agent
Media Agent
Generates product videos, reels, banners and marketplace creatives.
Agent
SEO Agent
Discovers topics, drafts long-form content, monitors indexation.
Agent
Customer Agent
Handles product discovery, orders, offers, loyalty on any channel.
Agent
Tenant Sales Agent
Chases missing sales, verifies daily submissions, escalates non-compliance.
SECTION · 08
Business outcomes
What connected AI unlocks — measurably.
Retail outcomes
Higher retention
Predict churn, launch reactivation, measure incremental repeat revenue.
Better campaign ROI
AI selects cohort, channel and creative — measures true incrementality.
Improved lead conversion
Every lead scored, routed, followed up, closed on WhatsApp and in-store.
Faster content production
From brief to publish in hours instead of days across every SKU and channel.
Marketplace profitability
Deductions detected, claims filed, settlements reconciled automatically.
MBO visibility
Primary + secondary sales, outlet health and scheme adherence in one view.
Organic growth
Topic clusters, programmatic content and refresh cycles run continuously.
Lower manual workload
Agents do the operational work — humans review, approve, decide.
Mall outcomes
Higher sales compliance
Missing sales chased, portal + POS reconciled, penalties tracked.
Management visibility
One live briefing across sales, footfall, campaigns, advertising and ops.
Stronger visitor relationships
Concierge, loyalty and mall commerce keep the customer connected between visits.
Higher advertising revenue
Occupancy analytics and dynamic packaging reduce unsold inventory.
Faster issue resolution
Tickets triaged, vendors deployed, SLAs monitored, escalations automated.
Tenant performance uplift
Category growth, promotions and campaigns coordinated with tenants.
Property intelligence
Lease, CAM, rent, maintenance and vendor operations on one platform.
Reduced operational leakage
Anomalies flagged in daily sales, occupancy costs and utility bills.
SECTION · 09
Industry use cases
Configured for the specifics of every category and asset class.
Retail categories
SECTION · 10
Integration architecture
Fundle connects to the systems you already run.
POS & Billing
- Petpooja
- POSist
- Wondersoft
- GoFrugal
- Genesis
- Ginesys
- Custom POS
ERP
- SAP
- Microsoft Dynamics
- Oracle
- Netsuite
- Custom ERP
CRM
- Salesforce
- HubSpot
- Zoho CRM
- MS Dynamics
- Custom CRM
E-commerce
- Shopify
- WooCommerce
- Magento
- Adobe Commerce
- Custom stack
Marketplaces
- Amazon
- Flipkart
- Myntra
- Ajio
- Nykaa
- Tata CLiQ
Messaging
- WhatsApp Business
- RCS
- SMS gateways
- Email providers
Advertising
- Meta Ads
- Google Ads
- Microsoft Advertising
- LinkedIn Ads
Payments
- Razorpay
- PayU
- Cashfree
- PhonePe
Property
- Lease management
- CAFM
- BMS
- Access control
Analytics
- Power BI
- Tableau
- Google Analytics
- Search Console
Data
- Snowflake
- BigQuery
- Databricks
- REST APIs
- Webhooks
- SFTP
SECTION · 11 · Get started
Build your enterprise AI roadmap.
Identify the workflows, data and decisions Fundle.ai can automate across your retail or mall enterprise. A working session with our team; you leave with a personalised transformation roadmap.