Fundle Retail AI
The AI Operating System for modern retail.
Connect customer acquisition, intelligence, commerce, marketplaces, stores, content and marketing through one coordinated retail AI platform.
Retail challenges
Ten problems every modern retailer runs into.
Fragmented customer data across POS, e-commerce, marketplaces and CRM
Disconnected marketing channels with inconsistent measurement
Manual campaigns that take weeks to plan and execute
Poor lead visibility across stores, WhatsApp and paid channels
Limited marketplace profitability analysis after deductions
Separate online and offline customer identities
Inconsistent MBO/franchise reporting and stock-out visibility
Slow content production across SKUs, formats and languages
Weak organic acquisition and thin topical authority
Multiple dashboards but no coordinated execution
Retail AI Flywheel
Eight coordinated stages. One growth engine.
Stage · Acquire
Acquire intelligently.
Connected modules that power this stage. Every action feeds the intelligence layer and strengthens every other stage in the flywheel.
Retail intelligence layer
Fundle Brain connects every retail signal.
Customer, transaction, product, store, campaign, marketplace, MBO, web, social and advertising data — unified into one operating model that produces segmentation, prediction, alerts, recommendations, automated actions and management intelligence.
Explore Fundle BrainSTEP · 01
Detect
Continuous signal capture across every enterprise system.
STEP · 02
Analyse
Domain-specific models interpret behaviour, sales, tenants, campaigns.
STEP · 03
Predict
Cohort risk · category growth · demand forecast · churn windows.
STEP · 04
Recommend
Next-best action for a customer, tenant, campaign, or store.
STEP · 05
Execute
AI agents launch campaigns, trigger workflows, notify humans for approval.
STEP · 06
Learn
Every outcome retrains the intelligence layer.
Retail AI solutions
Ten deep modules. Deploy any. Compose the rest.
Every solution is a full product with its own workflows, agents, dashboards and integrations — but shares data and intelligence with every other module in Fundle Retail AI.
Loyalty & CLM
Unified identity · segmentation · lifetime value · omnichannel journeys
ExploreLead Management
Unified inbox · lead scoring · AI calling · store allocation
ExploreMarketplace Automation
Order aggregation · reconciliation · discrepancy detection
ExploreE-commerce
Enterprise storefront · commerce analytics · WhatsApp checkout
ExploreMBO Automation
Outlet onboarding · primary/secondary sales · retailer loyalty
ExploreSocial Management
Copy · publishing · community · social listening · attribution
ExploreAI Media Studio
Product videos · reels · banners · storyboards · multi-language
ExploreAI SEO
Programmatic SEO · content refresh · SERP intelligence
ExploreEnterprise Retail Agent
Customer + employee agent across web · WhatsApp · POS · voice
ExploreRetail Intelligence
Conversational analytics · anomaly detection · executive briefs
ExploreRetail AI agents
Digital teammates for every retail function.
Agent
Loyalty Agent
Manages tiers, rewards logic, redemption journeys and personalisation.
Agent
Campaign Agent
Plans, builds and executes retention and acquisition campaigns end-to-end.
Agent
Analytics Agent
Answers business questions in natural language over the enterprise data.
Agent
Lead Agent
Qualifies inbound leads, routes to stores, drives WhatsApp follow-ups.
Agent
Commerce Agent
Runs e-commerce merchandising, personalised recos and cart recovery.
Agent
Marketplace Agent
Detects deductions, reconciles settlements, flags SKU anomalies.
Agent
MBO Agent
Monitors outlets for stock-outs, sales dips and inactive channels.
Agent
Social Agent
Plans content, drafts copy, publishes across channels, responds to comments.
Agent
Media Agent
Generates product videos, reels, banners and marketplace creatives.
Agent
SEO Agent
Discovers topics, drafts long-form content, monitors indexation.
Agent
Customer Agent
Handles product discovery, orders, offers, loyalty on any channel.
Systems Fundle Retail AI connects to
Configured for your existing stack.
POS & Billing
Petpooja · POSist · Wondersoft · GoFrugal · Genesis · Ginesys · Custom POS
ERP
SAP · Microsoft Dynamics · Oracle · Netsuite · Custom ERP
CRM
Salesforce · HubSpot · Zoho CRM · MS Dynamics · Custom CRM
E-commerce
Shopify · WooCommerce · Magento · Adobe Commerce · Custom stack
Marketplaces
Amazon · Flipkart · Myntra · Ajio · Nykaa · Tata CLiQ
Messaging
WhatsApp Business · RCS · SMS gateways · Email providers
Advertising
Meta Ads · Google Ads · Microsoft Advertising · LinkedIn Ads
Payments
Razorpay · PayU · Cashfree · PhonePe
Property
Lease management · CAFM · BMS · Access control
Industries served
Configured for 13 retail categories.
Business outcomes
Measurable across the flywheel.
Higher retention
Predict churn, launch reactivation, measure incremental repeat revenue.
Better campaign ROI
AI selects cohort, channel and creative — measures true incrementality.
Improved lead conversion
Every lead scored, routed, followed up, closed on WhatsApp and in-store.
Faster content production
From brief to publish in hours instead of days across every SKU and channel.
Marketplace profitability
Deductions detected, claims filed, settlements reconciled automatically.
MBO visibility
Primary + secondary sales, outlet health and scheme adherence in one view.
Organic growth
Topic clusters, programmatic content and refresh cycles run continuously.
Lower manual workload
Agents do the operational work — humans review, approve, decide.
Build your Retail AI roadmap
A working session with our team.
We map your systems, your workflows and your growth priorities against the Retail AI Flywheel — and you leave with a phased implementation plan tailored to your business.