Fundle Mall AI
One AI Operating System for the complete mall ecosystem.
Connect tenant sales, customer engagement, visitor services, property operations, advertising and management intelligence through one platform.
Mall challenges
Where modern malls lose visibility and revenue.
Tenant sales collected on paper, spreadsheets and disparate portals
No like-for-like or trading-density visibility across categories
Loyalty siloed within individual brand stores, not the mall
Fragmented visitor engagement across app, WhatsApp and kiosks
Property tickets, vendor SLAs and CAM tracked outside a system of record
Advertising inventory managed manually with limited proof-of-play
Mall commerce restricted to individual tenant channels
Executive reporting compiled retrospectively, days after the event
Stakeholders served
Mall AI Operating System
Eight modules. One connected mall.
Module · ADSR & Sales Intelligence
ADSR & Sales Intelligence
Automated Daily Sales Reporting · POS + portal + file capture · like-for-like · trading density.
Key users
Mall management · Tenants · Property teams
Business outcome
Higher sales compliance · management visibility · lower operational leakage
Mall intelligence layer
Fundle Brain for mall management.
Tenant performance, category growth, sales compliance, footfall, loyalty, campaigns, occupancy, maintenance SLA and property alerts — unified into daily briefs, tenant-risk alerts, revenue opportunities and action recommendations for mall leadership.
Explore Fundle BrainSTEP · 01
Detect
Continuous signal capture across every enterprise system.
STEP · 02
Analyse
Domain-specific models interpret behaviour, sales, tenants, campaigns.
STEP · 03
Predict
Cohort risk · category growth · demand forecast · churn windows.
STEP · 04
Recommend
Next-best action for a customer, tenant, campaign, or store.
STEP · 05
Execute
AI agents launch campaigns, trigger workflows, notify humans for approval.
STEP · 06
Learn
Every outcome retrains the intelligence layer.
Mall AI modules
Eight deep modules. Deploy any. Compose the rest.
Every module is a full product with workflows, agents, dashboards and integrations — designed to work in coordination inside a single mall operating system.
ADSR & Sales Intelligence
Automated Daily Sales Reporting · POS + portal + file capture · like-for-like · trading density.
ExploreMall Loyalty
Bill-upload + POS-linked earn · tiers · parking · tenant-funded promotions.
ExploreMall AI Concierge
Web · WhatsApp · app · kiosks · wayfinding · service requests · bookings.
ExploreMall Social Management
Tenant-content aggregation · event promotion · social listening · review management.
ExploreMall PropTech
Lease · CAM · rent · maintenance · facility · vendors · SLA monitoring.
ExploreMall Advertising
Inventory master · packages · booking · proof-of-play · advertiser reporting.
ExploreMall Commerce
Product discovery · click-and-collect · gift cards · mall wallet · hyperlocal delivery.
ExploreMall Intelligence
Tenant performance · category growth · daily management briefs · action recommendations.
ExploreMall AI agents
Digital teammates for every mall function.
Agent
Tenant Sales Agent
Chases missing sales, verifies daily submissions, escalates non-compliance.
Agent
Mall Loyalty Agent
Runs bill-scan earn, tier logic, tenant-funded promotions, campaign attribution.
Agent
Concierge Agent
Answers store, offer, event, parking and service questions on WhatsApp + web.
Agent
Property Operations Agent
Triages maintenance tickets, tracks SLA breaches, coordinates vendors.
Agent
Advertising Revenue Agent
Detects unsold inventory, suggests packaging, tracks proof-of-play.
Agent
Mall Marketing Agent
Runs festival campaigns, event promotions, tenant-driven activations.
Agent
Management Intelligence Agent
Produces daily briefs, tenant-risk alerts, category growth insights.
Systems Fundle Mall AI connects to
Property, POS, ad, payment and analytics stacks.
POS & Billing
Petpooja · POSist · Wondersoft · GoFrugal · Genesis · Ginesys · Custom POS
ERP
SAP · Microsoft Dynamics · Oracle · Netsuite · Custom ERP
CRM
Salesforce · HubSpot · Zoho CRM · MS Dynamics · Custom CRM
E-commerce
Shopify · WooCommerce · Magento · Adobe Commerce · Custom stack
Marketplaces
Amazon · Flipkart · Myntra · Ajio · Nykaa · Tata CLiQ
Messaging
WhatsApp Business · RCS · SMS gateways · Email providers
Advertising
Meta Ads · Google Ads · Microsoft Advertising · LinkedIn Ads
Payments
Razorpay · PayU · Cashfree · PhonePe
Property
Lease management · CAFM · BMS · Access control
Mall types served
Configured for every mall category.
Business outcomes
Measurable across the operating system.
Higher sales compliance
Missing sales chased, portal + POS reconciled, penalties tracked.
Management visibility
One live briefing across sales, footfall, campaigns, advertising and ops.
Stronger visitor relationships
Concierge, loyalty and mall commerce keep the customer connected between visits.
Higher advertising revenue
Occupancy analytics and dynamic packaging reduce unsold inventory.
Faster issue resolution
Tickets triaged, vendors deployed, SLAs monitored, escalations automated.
Tenant performance uplift
Category growth, promotions and campaigns coordinated with tenants.
Property intelligence
Lease, CAM, rent, maintenance and vendor operations on one platform.
Reduced operational leakage
Anomalies flagged in daily sales, occupancy costs and utility bills.
Build your Mall AI roadmap
A working session with our team.
We map your tenant mix, property operations, advertising inventory and management priorities against the Mall AI Operating System — and you leave with a phased implementation plan.