Stop loyalty and promotion fraud before it pays out.
Monitors every transaction, enrolment and redemption for abuse — fake accounts, points gaming, reseller rings and coupon fraud — and blocks it in real time.
real-time
blocking
−85%
fraudulent redemptions
ML
anomaly models
Section 01
The business problem
Generous loyalty and promotion programmes attract abuse: multi-accounting, points farming, reseller exploitation and coupon fraud quietly drain millions and distort the data.
Why existing solutions fall short
- Rules-only systems are gamed as soon as fraudsters learn them.
- Fraud is caught in monthly audits, long after payout.
- Manual review can’t keep pace with transaction volume.
Section 02
How Fundle solves it
The Fraud Detection Agent learns normal behaviour per segment and scores every action for abuse in real time, blocking or holding suspicious redemptions and enrolments before value leaves the business.
01
Behavioural anomaly models
Detects deviations that static rules miss.
02
Real-time interdiction
Blocks or holds suspicious redemptions at the moment of action.
03
Ring detection
Uncovers coordinated multi-account and reseller networks.
04
Explainable holds
Every flag comes with the evidence, for fast human review.
How it works
From data to outcome — the agentic workflow.
Baseline
Learns normal behaviour per segment.
Score
Rates every action for abuse risk instantly.
Act
Blocks, holds or allows based on thresholds.
Review
Sends explainable cases to risk teams.
Business impact & ROI
−85%
fraudulent redemptions
real-time
prevention
cleaner
analytics data
Integrations
FAQ
Fraud Detection Agent — questions buyers ask.
Will it block legitimate customers?
Thresholds are tunable and cases are explainable; you balance friction and protection to your risk appetite.
Does it protect promotions too?
Yes — coupon, referral and promotion abuse are covered alongside points fraud.
How does it improve over time?
Every confirmed case sharpens the models, so detection improves continuously.
Get started
See Fraud Detection Agent on your data.
A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.