“If your loyalty platform can't read a 7,800-bill day across 50+ Indian POS systems and reconcile it by midnight, it's not built for Indian retail.”
What this integration does
Fundle's Queuebuster connector links every transaction through Queuebuster POS to the member's loyalty profile in real time. At the till, cashier types in phone number or scans QR; profile loads in <300ms with tier, points, recommended offers and recent purchases. Points credit, coupon validation, and tier qualification all happen during the transaction — no overnight batch jobs.
Capabilities live out of the box
- Real-time member identification at Queuebuster terminals
- Points credit + tier qualification on every transaction
- Single-use coupon validation at <300ms
- Cashier-facing prompts for next-best-offer
- Reconciliation between POS and loyalty for finance
- Multi-store / multi-region setup
- Test mode for staff training without affecting member balances
Deployment timeline
- Week 1: technical kickoff, Queuebuster instance audit, member data mapping
- Week 2: connector configuration, sandbox setup, internal testing
- Week 3: cashier training + pilot store rollout
- Week 4: full rollout across stores; AI agents go live
KPI outcomes Fundle moves on Queuebuster deployments
- +40% repeat purchase rate within 90 days
- +22% basket size on AI-personalised offers
- -35% customer churn (90-day)
- 3× campaign ROI vs prior batch sends
Why Fundle.ai for Queuebuster loyalty
Fundle is the only AI-native loyalty platform with a production-grade Queuebuster connector, deployed at scale across Indian retail. Combined with WhatsApp Business API (Meta-approved BSP), retail media monetisation and an AI brain of 10 production agents, Queuebuster-based retailers get a complete growth stack — not a point solution to bolt on.
Related resources
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