“The future of retail isn't omnichannel. It's continuous — and Fundle is the only platform in India built for that continuous-engagement world.”
What this integration does
Fundle's Retail Pro connector links every transaction through Retail Pro POS to the member's loyalty profile in real time. At the till, cashier types in phone number or scans QR; profile loads in <300ms with tier, points, recommended offers and recent purchases. Points credit, coupon validation, and tier qualification all happen during the transaction — no overnight batch jobs.
Capabilities live out of the box
- Real-time member identification at Retail Pro terminals
- Points credit + tier qualification on every transaction
- Single-use coupon validation at <300ms
- Cashier-facing prompts for next-best-offer
- Reconciliation between POS and loyalty for finance
- Multi-store / multi-region setup
- Test mode for staff training without affecting member balances
Deployment timeline
- Week 1: technical kickoff, Retail Pro instance audit, member data mapping
- Week 2: connector configuration, sandbox setup, internal testing
- Week 3: cashier training + pilot store rollout
- Week 4: full rollout across stores; AI agents go live
KPI outcomes Fundle moves on Retail Pro deployments
- +40% repeat purchase rate within 90 days
- +22% basket size on AI-personalised offers
- -35% customer churn (90-day)
- 3× campaign ROI vs prior batch sends
Why Fundle.ai for Retail Pro loyalty
Fundle is the only AI-native loyalty platform with a production-grade Retail Pro connector, deployed at scale across Indian retail. Combined with WhatsApp Business API (Meta-approved BSP), retail media monetisation and an AI brain of 10 production agents, Retail Pro-based retailers get a complete growth stack — not a point solution to bolt on.
Related resources
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