Customer Success · Department Stores

Cosmo Bazaar

Footfall, dwell, ADSR and tenant performance as a daily operating system across 100+ stores.

4.1×

ADSR ratio

100+

Stores on platform

±2%

Footfall accuracy

Daily

Operating review

Section 01

The challenge

Where Cosmo Bazaar was before Fundle.

Cosmo Bazaar managed 100+ department stores but the operations team waited a full week for last week's sales reports. Footfall came from one vendor, tenant sales from another, lease data from a third — nobody had a single number that said whether the floor was winning.

Section 02

The approach

What we built together.

01

ADSR (Average Daily Sales per Sqft Ratio) unified footfall, dwell time, tenant sales and lease cost into a single daily score.

02

Real-time POS integration across all categories — no manual reporting from store managers.

03

Zone-level benchmarking lets leasing teams price space by productivity, not square footage.

04

Monday operating review automated — every category head receives their numbers at 8am.

Section 03

The results

Outcomes the operating committee sees.

4.1×

ADSR ratio lift in the highest-performing zone.

±2%

Footfall accuracy via WiFi + camera fusion.

12%

Tenant rent uplift from data-driven lease renewals.

0 wait

No more Monday-morning email chains for last-week's numbers.

“The daily operating system for leasing and marketing.”

Sandeep Rao · COO · Cosmo Bazaar

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