Unify online and offline loyalty for Shopify-powered brands.
Sync customers, orders and events from Shopify into Fundle — one loyalty balance, one profile and one campaign engine across web store and physical retail.
real-time
order sync
1
wallet across channels
native
checkout rewards
Section 01
The business problem
D2C brands run loyalty apps inside Shopify that know nothing about the customer's store purchases — and store systems that know nothing about the web. Two half-programmes, no single customer.
Why existing solutions fall short
- Shopify-only loyalty apps cannot see offline purchases.
- Points balances differ between web and store, destroying trust.
- Web events never trigger store campaigns and vice versa.
Section 02
How Fundle solves it
Fundle's Shopify integration streams customers, orders, refunds and web events into the unified profile — earning and burning work identically at checkout and at the till, and journeys react to behaviour on either channel.
01
Customer & order sync
Real-time webhooks keep profiles and points accurate to the second.
02
Checkout redemption
Points and vouchers apply natively in Shopify checkout.
03
Cross-channel journeys
Browse online → nudge to store; buy in store → replenish online.
04
Refund-safe points
Returns and cancellations reverse points automatically.
How it works
From data to outcome — the agentic workflow.
Install
Connect the Fundle app to your Shopify store.
Map
Customers matched to existing members by phone/email.
Sync
Orders, refunds and events stream in real time.
Engage
One programme runs across web and stores.
Business impact & ROI
+29%
repeat purchase rate
1
customer view across channels
<1 day
integration time
Integrations
FAQ
Shopify — questions buyers ask.
Does it support Shopify Plus?
Yes — including multi-store setups, Shopify Flow triggers and checkout extensibility for redemption.
What about historical orders?
Historical customers and orders backfill on connect, so members keep earned status from day one.
Can web-only customers earn store rewards?
Yes — one wallet works everywhere; rewards can be restricted or open per your rules.
Get started
See Shopify on your data.
A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.