Fundle
Fundle Integrations · WhatsApp Business API

The primary engagement channel for Indian retail, fully managed.

Fundle runs enrolment, campaigns, receipt-scan, rewards and two-way support on WhatsApp Business API — templates, green-tick verification and BSP management included.

98%

open rate

10s

reward delivery

2-way

conversations

Section 01

The business problem

Brands buy WhatsApp credits from a BSP and end up with a blast tool — no loyalty logic, no personalisation, no journey automation and no revenue attribution.

Why existing solutions fall short

  • Raw BSP consoles have no customer context or loyalty state.
  • Template management and quality ratings are left to marketing interns.
  • No closed loop connects a WhatsApp message to a store purchase.

Section 02

How Fundle solves it

Fundle sits on top of WhatsApp Business API as the intelligence layer: loyalty state, AI personalisation, journey automation, receipt-scan and bill-verified attribution — with template lifecycle and quality management handled for you.

01

Full loyalty on WhatsApp

Enrolment, balance, earning and redemption without an app.

02

Journey automation

Trigger-based flows with AI send-time and content per member.

03

Template management

Creation, approval, rotation and quality-rating protection handled by the platform.

04

Attribution

Every message ties to visits and verified purchases downstream.

How it works

From data to outcome — the agentic workflow.

01

Connect

Bring your number/BSP or let Fundle provision one.

02

Configure

Templates, journeys and consent rules set up in days.

03

Engage

Campaigns and conversations run with AI personalisation.

04

Measure

Delivery → read → visit → purchase, all in one funnel.

Business impact & ROI

4.2x

engagement vs email/SMS

+31%

repeat purchase from journeys

days

to go live

Integrations

Meta Cloud APIAll major BSPsFundle LoyaltyFundle CDPConsentFirstREST API

FAQ

WhatsApp Business API — questions buyers ask.

Can we keep our existing BSP?

Yes — Fundle integrates with all major BSPs and Meta Cloud API directly; migration of templates and opt-ins is handled.

How do you protect our quality rating?

Frequency caps, engagement-based suppression and template rotation keep quality high automatically.

Is two-way support included?

Yes — member queries route to AI-assisted inboxes or your support desk with full context.

Get started

See WhatsApp Business API on your data.

A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.

Hi 👋 I'm Abhinav

Got a loyalty or ADSR question?