Loyalty, offers and checkout inside WhatsApp.
Turn WhatsApp into a full commerce and loyalty channel — enrolment, catalogues, reorders, payments, offers and support in one two-way conversation, where your customers already are.
90%+
open rate
2-way
conversational
0
app install needed
Section 01
The business problem
Loyalty apps have low install and daily-use rates, and email goes unread — while customers live on WhatsApp, which most brands use only for one-way blasts.
Why existing solutions fall short
- App-only experiences exclude the majority who never install.
- One-way broadcasts waste WhatsApp’s conversational power.
- Manual WhatsApp handling can’t scale.
Section 02
How Fundle solves it
Fundle WhatsApp Commerce makes WhatsApp the primary surface for loyalty and commerce — customers enrol, browse, reorder, pay, redeem and get support in one automated, consented thread.
01
Conversational loyalty
Enrol, check points and redeem entirely in chat.
02
Catalogue & checkout
Browse products and pay via links inside WhatsApp.
03
Triggered journeys
Behaviour-based, consented messages — never spam.
04
Human handoff
Escalate to a live agent seamlessly when needed.
How it works
From data to outcome — the agentic workflow.
Enrol
One-tap loyalty join in WhatsApp.
Engage
Points, offers and reorders in-thread.
Convert
Checkout and redemption without leaving chat.
Support
Instant answers with human backup.
Business impact & ROI
90%+
message open rate
+38%
enrolment vs app
3x
engaged members
Integrations
FAQ
WhatsApp Commerce — questions buyers ask.
Is it WhatsApp-policy compliant?
Yes — official Business API, template messages and explicit opt-in.
Do customers need an app?
No — the full loyalty and commerce experience runs in WhatsApp.
Can it take payments?
Yes — via payment links and supported WhatsApp payment methods.
Get started
See WhatsApp Commerce on your data.
A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.