Payments-linked loyalty for digital-first brands.
Connect Razorpay to Fundle so online payments earn points automatically, refunds reverse cleanly, and payment behaviour enriches the customer profile.
auto
earn on payment
UPI-ready
India-first rails
refund-safe
points ledger
Section 01
The business problem
Digital brands process lakhs of payments through Razorpay but run loyalty as a disconnected afterthought — points don't track payments, refunds create disputes, and payment insights go unused.
Why existing solutions fall short
- Manual points crediting lags payments by days.
- Refunds leave phantom points that anger finance.
- Payment-method insights never inform engagement.
Section 02
How Fundle solves it
The Razorpay integration makes every successful payment a loyalty event — instant earning, automatic refund reversal, and payment-pattern signals (UPI vs card, subscription health) feeding the member profile.
01
Webhook earning
payment.captured events credit points in seconds.
02
Refund reversal
Full and partial refunds adjust points automatically.
03
Subscription signals
Recurring payment health feeds churn models.
04
Checkout offers
Loyalty offers surface in Razorpay checkout flows.
How it works
From data to outcome — the agentic workflow.
Connect
Webhook + API key configuration in minutes.
Match
Payments matched to members by contact details.
Credit
Points issue instantly with confirmation on WhatsApp.
Reconcile
Ledger ties to settlement reports for finance.
Business impact & ROI
instant
earn experience
0
refund disputes
+19%
repeat purchase online
Integrations
FAQ
Razorpay — questions buyers ask.
Do we touch card data?
No — Fundle consumes webhook events and tokenised references only; PCI scope stays with Razorpay.
What about partial refunds?
Points reverse proportionally to the refunded amount, with the ledger entry visible to support teams.
Can offers apply at checkout?
Yes — eligible vouchers and points surface via the checkout API for one-tap application.
Get started
See Razorpay on your data.
A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.