Loyalty intelligence for Zoho-first businesses.
Sync members, deals and support context between Fundle and Zoho CRM — built for Indian mid-market retailers who run their business on Zoho.
2-way
sync
mid-market
ready pricing
India
data residency
Section 01
The business problem
Zoho-first retailers keep customer conversations in CRM and transactions in POS — the two never meet, so campaigns run on stale exports.
Why existing solutions fall short
- Manual CSV exports between Zoho and marketing tools go stale in days.
- No loyalty context in Zoho tickets or deals.
- Workflows cannot trigger on purchase behaviour.
Section 02
How Fundle solves it
Fundle's Zoho connector keeps contacts, loyalty state and purchase signals in sync — Zoho workflows trigger on real behaviour, and Fundle journeys respect CRM stages and support status.
01
Contact sync
Members and CRM contacts matched and kept consistent.
02
Loyalty fields
Tier, points and scores as native Zoho fields.
03
Workflow triggers
Zoho automations fire on Fundle events and vice versa.
04
Support context
Open tickets suppress promotional journeys automatically.
How it works
From data to outcome — the agentic workflow.
Connect
OAuth link with field mapping wizard.
Match
Contacts deduped against the member base.
Sync
Events and fields update both ways.
Automate
Cross-system workflows run hands-free.
Business impact & ROI
hours
saved per week on exports
+22%
campaign relevance
1
source of customer truth
Integrations
FAQ
Zoho CRM — questions buyers ask.
Does it work with Zoho One?
Yes — the connector covers CRM, Desk and Campaigns within a Zoho One subscription.
Where is data stored?
Fundle supports India data residency, matching Zoho's India DC for DPDP alignment.
Is custom-module mapping possible?
Yes — custom modules and fields map through the same wizard.
Get started
See Zoho CRM on your data.
A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.