Fundle
Fundle Use Cases · Customer Acquisition

Turn anonymous shoppers into identified, consented members.

QR-at-till enrolment, WhatsApp opt-in flows, partner-audience activation and referral engines that convert walk-in traffic into a first-party customer base you can grow.

<20s

enrolment time

3.5x

enrolment vs app-only

DPDP

consent built in

Section 01

The business problem

Retailers see thousands of shoppers daily but identify almost none of them. Every anonymous transaction is a customer relationship that never started — and remarketing money goes to ad platforms instead.

Why existing solutions fall short

  • App-download enrolment loses 80%+ of interested shoppers at the store.
  • Paper forms and cashier scripts produce dirty, unusable data.
  • No consent trail means the data cannot legally be activated.

Section 02

How Fundle solves it

Fundle makes enrolment a 20-second WhatsApp flow at the till, backed by referral loops, partner-bank audience activation and gamified sign-up incentives — every new member arriving verified, consented and immediately reachable.

01

Frictionless enrolment

QR → WhatsApp → done. No app, no form, no cashier dependency.

02

Referral engine

Members invite friends with tracked rewards on both sides.

03

Partner activation

Banks, fintechs and OTT partners re-activate dormant users into your programme via Fundle's ecosystem.

04

Progressive profiling

Preferences, birthdays and categories collected gradually through conversation, not forms.

How it works

From data to outcome — the agentic workflow.

01

Capture

QR, receipt-scan or campaign converts the shopper to WhatsApp opt-in.

02

Verify

Mobile-verified identity with consent ledger entry.

03

Activate

Welcome journey drives the critical second purchase.

04

Grow

Referrals and partner audiences compound the base.

Business impact & ROI

3.5x

enrolment rate at till

+42%

second-purchase conversion

−60%

cost per identified customer

Integrations

WhatsApp Business APIPOS systemsMeta & Google AdsBank/fintech partnersConsentFirst CMPREST API

FAQ

Customer Acquisition — questions buyers ask.

What makes shoppers enrol?

Instant gratification — a welcome reward delivered in 10 seconds on WhatsApp converts far better than a promised future benefit.

Is the consent DPDP-compliant?

Yes — purpose-wise consent is captured in the enrolment flow and logged in ConsentFirst, Fundle's consent management platform.

Can we enrol from ads too?

Yes — click-to-WhatsApp ads on Meta and Google flow into the same enrolment journey with source attribution.

Get started

See Customer Acquisition on your data.

A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.

A

Abhinav · Fundle.ai

Loyalty & ADSR Expert · Online

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