Fundle Use Cases · Coalition Mall Loyalty

One programme across every tenant in the mall.

Members earn at any store and burn at any store — Fundle handles enrolment, earning, settlement and tenant analytics for the entire coalition, turning the mall into a first-party data machine.

123+

malls on Fundle stack

1.33Cr+

members managed

₹2,329Cr+

revenue tracked

Section 01

The business problem

Malls know their footfall but not their shoppers. Tenants run isolated programmes, the operator owns no customer data, and marketing money is spent on events nobody can attribute to sales.

Why existing solutions fall short

  • Tenant-by-tenant programmes fragment the shopper experience and the data.
  • Without purchase capture, mall marketing cannot prove sales impact.
  • Manual settlement between operator and tenants collapses at scale.

Section 02

How Fundle solves it

Fundle operates the coalition end-to-end: one member identity across all tenants, earning via receipt-scan or POS, a shared rewards catalogue, automated inter-tenant settlement and per-tenant analytics dashboards the leasing team can act on.

01

Unified member identity

One profile per shopper across every tenant, category and visit.

02

Flexible earning

POS-integrated tenants earn automatically; others via receipt scan — full coverage from day one.

03

Automated settlement

Points liability, tenant contributions and burn reconciliation computed and reported automatically.

04

Tenant analytics

Category share, cross-shopping, member penetration and campaign lift per tenant.

How it works

From data to outcome — the agentic workflow.

01

Launch

Mall-branded programme live on WhatsApp + app in 6–10 weeks.

02

Capture

Every bill across tenants becomes structured purchase data.

03

Engage

AI campaigns drive cross-shopping, frequency and category adoption.

04

Monetise

First-party audiences power retail media and brand partnerships.

Business impact & ROI

+27%

member visit frequency

+19%

cross-tenant shopping

new

retail-media revenue line

Integrations

Tenant POS systemsWhatsApp Business APIADSR analyticsFundle Reach retail mediaLeasing systemsREST API

FAQ

Coalition Mall Loyalty — questions buyers ask.

How do tenants participate commercially?

Typical models: operator-funded, tenant CAM contribution, or hybrid earn-funding — Fundle's settlement engine supports all three with transparent reporting.

What if tenants refuse POS integration?

Receipt-scan earning covers 100% of tenants with zero POS work; integration is an optimisation, not a prerequisite.

Who owns the data?

The mall operator owns the first-party data; tenants get aggregated insights about their own performance. Consent is DPDP-compliant throughout.

Get started

See Coalition Mall Loyalty on your data.

A 30-minute working session with the Fundle team — mapped to your brand, mall or programme.

Hi 👋 I'm Abhinav

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