Solutions

India's 700+ malls own the footfall. Few own the customer. Time to fix that.

A loyalty platform built for shopping malls. Coalition points, tenant settlement, first-party identification, footfall analytics and retail-media monetisation.

The Problem

A mall sees 5 lakh visitors a month and identifies <2%. Tenant performance is tracked through rent collection alone. Marketing budgets go to mass media with no attribution. The mall is a landlord, not a data platform.

The Fundle Approach

Fundle turns malls into first-party data platforms. Coalition loyalty across tenants, AI-powered footfall and dwell-time analytics, and a retail-media network that monetises the data — a new revenue line on the operator's P&L.

Core capabilities

Everything you need, native — not stitched together from three vendors.

Coalition loyalty: earn at any tenant, burn at any tenant, settled in real time

First-party identification via WhatsApp bill scan and app

AI footfall + heat-map + dwell-time analytics (ADSR)

Tenant performance dashboards with benchmarking

Mall RMN: in-app placements, sponsored rewards, brand partnerships

GST-compliant settlement engine

In production

Top-3-city mall

15 lakh members enrolled, ₹1.8 crore RMN revenue, +28% tenant repeat rate in Year 1.

+28% tenant repeat rate
₹1-2.5 cr/yr RMN revenue
15-25 lakh members at scale

Frequently asked questions

How long to launch a mall coalition programme?

6-10 weeks including tenant onboarding, settlement set-up, branded app and member enrolment kickoff.

How do tenants participate?

Each tenant onboards via a self-serve portal; cumulative earn-burn settlement is automated.

Ready to see Fundle in action?

30-minute walkthrough with a loyalty expert. Real screens. Real data. Real numbers.